Nationally-recognized program will take on larger role educating teammates and customers
DAYTON, Ohio, March 9, 2022 — Midmark Corp., the only clinical environmental design company providing medical, dental and veterinary solutions that enable a better experience at the point of care, today announced the hiring of Jaclyn Smith as director of education and development. The hiring signals an evolution of the current program, which will expand and take on a larger role within the company, advancing Midmark’s clinical and non-clinical training for Midmark teammates and customers.
Capitalizing on her robust understanding of the market landscape and educational programming, Smith will develop and provide oversight of Midmark’s clinical education, sales, training, and customer engagement resources. She will also work to ensure Midmark stays current with industry best practices and develop a network of external resources, including industry leaders and peer groups, to build content that augments the curriculum.
“Not only is it important that Midmark teammates continue to grow their deep understanding of the medical, dental, and animal health markets we serve and the challenges they face, but it is also equally vital we share that expertise and knowledge with our customers to help them strengthen interactions and enhance the quality of care provided,” said Dr. Tom Schwieterman, vice president, clinical affairs and chief medical officer, Midmark. “With Jaclyn, we have found the most experienced and capable leader to advance our education and development at Midmark. She understands the strategy, planning and commitment needed to create new capabilities that evolve existing training programs.”
Additionally, Smith will support the investment in team member development to strengthen this critical component of the organization’s continued success by partnering with business leaders and Human Resources to proactively identify and respond to organizational development opportunities with solutions based on best practices in organizational development.
“We are very excited for Jaclyn to join Midmark in this new role,” said Sue Hulsmeyer, vice president, human resources and corporate communications. “She brings a wealth of experience and expertise that will allow her to serve as a key partner in implementing improvements to talent management, organizational development, strategic capabilities, leadership development and change management initiatives as Midmark continues to grow.
With more than 20 years of experience in leading and implementing training and learning programs, Smith most recently designed the first enterprise learning strategy aligning learning with strategic outcomes for the 711/Human Performance Wing at Wright-Patterson Air Force Base. Before that, she led a 32-member performance consulting group responsible for the design and delivery of corporate university programs and services, which in 2019, was ranked 16th nationally, for approximately 5,000 staff members at CareSource.
Smith will join a well-established professional education team that has been transforming Midmark’s training offering into a program that is informative, engaging and encourages attendees to apply what they have learned. The program takes a blended approach that features many informative and interactive components, including video, e-learning modules, live presentations, Q&A sessions, hands-on training and gamification modules.
The program is used to ensure Midmark teammates understand the patient and provider experience and how medical, dental and animal health customers can use certain equipment and technologies to enhance the quality of care. For Midmark customers, the training program is focused on helping them understand how best to integrate our offerings into their facilities and workflows to ensure a better care experience and better patient outcomes.
Midmark’s training program earned a 2021 Excellence Award from the Brandon Hall Group, which recognizes the best organizations that have successfully deployed programs, strategies and tools that have achieved measurable results. The recognition was for the company’s training program developed to increase knowledge and understanding around chronic obstructive pulmonary disease (COPD).
Midmark Corporation is the only clinical environmental design company that enables a better care experience for the medical, dental and animal health markets. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. Founded in 1915 and headquartered in the greater Dayton, Ohio, area, Midmark maintains production facilities, administrative offices, and the Midmark Experience and Technology Centers in Versailles, Ohio, with nine additional locations in the United States as well as subsidiaries in India and Italy. To learn more about Midmark, visit midmark.com.